Privacy Policy

Pinporium (“Pinporium,” “we,” “us”) operates the Pinporium mobile application and the website at https://pinporium.app (together, the “Service”). This Privacy Policy explains how we handle personal information when you use the Service.

Questions about privacy: help@pinporium.app.

Depending on how you use Pinporium, we may collect:

• Account information — email address, username, profile details, and authentication data when you sign up or sign in.
• Collection and vault data — pins you add, boards, ISO/grail/DISO/trader or for-sale status, listing prices, notes, estimated values, and related metadata you choose to store.
• Trade and sale coordination — shipping addresses you save for trades or sales, optional sale contact email, offer and counter amounts, negotiation notes, tracking numbers you enter, and status you report (such as shipped, received, or paid).
• Photos and media — images you upload for your collection, catalog submissions, or identification features.
• Catalog contributions — submission forms, proposed pin names, variants, artists, and reviewer feedback tied to community catalog entries.
• Usage and device data — app interactions, crash logs, device type, operating system, and general analytics to keep the Service reliable.
• Communications — messages you send us (support, feedback, or legal requests).

We use information to:

• Provide and maintain your account, vault, and catalog features
• Process and display your collection, boards, and hunt lists
• Facilitate trade and for-sale coordination between collectors (matching, offers, status tracking, and sharing details you choose to provide with a counterparty)
• Review and moderate community catalog submissions
• Send service-related notices (e.g. security, submission outcomes)
• Send optional notifications you enable (e.g. ISO or drop alerts, when available)
• Improve performance, fix bugs, and develop new features
• Protect against abuse, fraud, and policy violations
• Comply with law and enforce our Terms of Service

We do not sell your personal information. We may share information with:

• Service providers — e.g. hosting, database, authentication, analytics, and email providers that help us run Pinporium under contractual obligations to protect your data.
• Other users — information you choose to make visible (for example a public profile, shared collection features, or for-sale listings). When you enter into a trade or accepted sale with another collector, we may show that person information you provide for coordination (such as username, sale contact email, shipping address, offer terms, or tracking details) and they may see similar information you need to complete the exchange.
• Moderators and reviewers — catalog submission content needed to approve, reject, or normalize entries; trade or sale records when needed to investigate abuse, fraud, or policy violations.
• Legal and safety — when required by law, court order, or to protect rights, safety, and integrity of the Service.
• Business transfers — in connection with a merger, acquisition, or asset sale, with notice where required by law.

Trade and for-sale features are designed to help collectors coordinate off-platform. Pinporium does not process payment for collector-to-collector sales unless a future feature clearly says otherwise.

If you save a shipping address, add a sale contact email, or accept a trade or sale, that information may be stored in our systems and shown to the other collector involved so you can complete shipping and payment outside the app. Do not share more personal information than you are comfortable providing to another user.

We may retain trade and sale records (including offers, notes, and status updates) to operate the feature, prevent abuse, and resolve support or enforcement issues.

Content you submit to the community catalog (photos, titles, artist names, variants) may be stored, displayed to reviewers, and—if approved—used as part of the shared catalog available to other collectors. Do not submit content you do not have the right to share.

Approved catalog contributions may remain in the database even if you delete your account, where needed to preserve catalog integrity; we will disassociate personal identifiers where reasonably possible.

We retain information for as long as your account is active or as needed to provide the Service, resolve disputes, enforce agreements, and meet legal obligations. You may request deletion of your account and associated personal data subject to exceptions (e.g. fraud prevention, backup cycles, or catalog records that must remain for the community).

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure; use a strong password and keep your device credentials private.

Depending on where you live, you may have the right to:

• Access, correct, or delete personal information we hold about you
• Export your data where the product supports it
• Opt out of marketing emails (service emails may still be sent)
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To delete your account and associated personal data, follow the steps on our account deletion page. For other rights, contact help@pinporium.app. We may need to verify your identity before responding.

Pinporium is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will take appropriate steps to delete it.

If you access Pinporium from outside the United States, your information may be processed in the U.S. or other countries where our providers operate. Those countries may have different data protection laws than yours.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date. Material changes may be communicated in the app or by email where appropriate. Continued use after changes take effect means you accept the updated policy.

Privacy inquiries: help@pinporium.app.